Process & Ageing Report
The Process & Ageing report is a generic report which allows you to report on request processes in PromentaWebflow.
Transaction code : /PROMENTA/WS_AGE_REP
NOTE : Promenta will normally configure and deliver a customised report variant per customer to enable immediate use of the report.
Key features
The report has a flexible format so that custom and process-specific fields can be setup
The report shows current status of a request
The report shows the approval history of a request – with approvers at every level and the timestamp of their approval
The report shows which approver the request is currently waiting for
The report calculates the ageing for each approval – ie the calculation of how long each approval took
Note in some situations you may need to run the indexer program.
Selection screen
Promenta will normally supply a variant configured for a specific process and it is recommended that this variant be used
The selection screen is made up of various sections
Standard selections
User Selections
- Historic approvers – show all approver history
- Pending approvers – show pending approvals (ie approvals in inboxes) This can have performance impact as the Workflow system must be queried
- Forwards – show any workflow forwarding events. This can have performance impact as the Workflow system must be queried
- Rejections – Show if any rejections occurred historically (Since SP39)
Other Parameters
Max records can be reduced for performance reasons if required.
Show Timestamp fields : This will show the actual timestamps of each event not just the aging calculation
Deactivate Aging calculation : In some jurisdictions it is not allowed to calculate ageing if it can be applied to identifiable users performance (eg Germany). hence the calculation can be deactivated
Show posting error : if set, then if any request included a posting/update error it will be shown even if it was subsequently corrected. Applies to journal request only.
Promenta use only
This section is used to customise the output for a particular process and customer. As it is technical in nature it is normally reserved for use by Promenta
NOTE : These sections are in effect filters on the results returned from the Standard selections. Hence the user must ensure records are returned by standard selections before checking the filter selections
Extractor
Since SP35-1 Process report is enabled for data extraction – see this section for more information
Output
The report output can contain many columns – some columns listed below will always be present and some columns may be custom for the customer and/or process
- Formindex
- Description of request
- Submit date
- Submit timestamp
- Current status code and text
- Requester id
- Last changed by date
- Last status change date
- last status change timestamp
Approval ageing columns
- Total ageing – the time from first submit to either completion or if not completed then the current date/time
- Approver id, date and timestamp – for each approval
- Approver ageing – the ageing of the request at each approval level
Current approver
For requests which are still in progress the current approver is shown.
Custom columns
Additional custom columns that are specific to the process are shown – these are setup on the selection screen
Forward columns
Additional columns to show the from/to workflow forwarding user ids. Up to 2 forwarding events will be shown. Selection screen checkbox must be set.
Rejection columns (since 1.6SP39)
Additional columns for rejection count (number of rejections/resubmissions) and the user id of the last rejection. Selection screen checkbox must be set.