KB0024 – Support for SAP versions

Promenta solutions use the technologies listed below which provided by SAP.

  • SAP ABAP stack
  • SAP ECC6
  • SAP BSP engine
  • SAP
  • NetWeaver portal
  • SAP Connect (email sending)

Which SAP versions do you support

Promenta support the current versions of all of the listed technologies that are in main-level support (ie not technologies that are in Extended support from SAP). Please note that to resolve a version incompatibility issue you may need to upgrade your Promenta version.

Due to significate changes in some core functionality of SAP you must have the correct version of Promenta for your landscape. Contractual terms may apply.

SAP VersionPromenta version
SAP ECC5 1.5
** no longer supported as ECC5 is no longer supported
SAP ECC6 (all EHP levels)1.6
CRM 7/ SRM71.6
S4Hana [1809,1909]1.7

Which browser versions do you support

Promenta support all versions of all browsers that are supported by your own SAP landscape

How to check what is supported

Please access the SAP Product Availability Matrix and check if the browser you are using is compatible with your SAP versions

Internet Explorer 11 : End-of-life

Microsoft has announced that in June 2022 Internet Explorer 11 will no longer be supported via mainstream support [ click here for more information – Microsoft website].

Promenta customers can continue to use Promenta solutions using Microsoft Edge or Google Chrome without issue as long as your SAP system has all necessary SAP BASIS patches to support the browser of your choice – see above on how to check. 

You may need to also apply the latest version of Promenta in some situations – please check with Promenta.


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