KB0024 – Support for SAP versions
Promenta solutions use the technologies listed below which provided by SAP.
- SAP ABAP stack
- SAP ECC6
- SAP S4HANA
- SAP ICM
- SAP BSP engine
- SAP
- NetWeaver portal
- SAP Connect (email sending)
Which SAP versions do you support
Promenta support the current versions of all of the listed technologies that are in main-level support (ie not technologies that are in Extended support from SAP). Please note that to resolve a version incompatibility issue you may need to upgrade your Promenta version.
Due to significate changes in some core functionality of SAP you must have the correct version of Promenta for your landscape. Contractual terms may apply.
| SAP Version | Promenta Master version | Promenta Master Version (after SP40) |
|---|---|---|
| SAP ECC5 | 1.5 ** no longer supported as ECC5 is no longer supported | n/a |
| SAP ECC6 (all EHP levels that are in mainstream support) | 1.6 | 6 |
| CRM 7/ SRM7 | 1.6 | 6 |
| S4Hana [1809 and above] | 1.7 | 7 |
How to find your Promenta Version
To find the current Promenta version depends on how recent your version is.
Version 6.45.1.0 onwards:
Transaction : /PROMENTA/VERSION will show your version . Also available in Analyser and Process reports.
Versions after SP28 01/06/2020:
Open the analyser transaction /PROMENTA/WFRM_ANYSR –> click the “version” button
Note if using older version then execute to get to the results page. The results are irrelevant.
Click the “Show version” button
Older versions (before SP28 01/06/2020) :
You will need to review the last deployed Promenta transports in STMS or SE09. This is normally a BASIS activity. Send the list to Promenta and we will confirm version.
Promenta Version Numbering
After Promenta SP40 (Jan 2024) we will be using a new technical versioning format which is more industry standard. Please note that this is the technical component numbering and may not related directly to your contractually supported version number.
Format will be N1.N2.N3.N4.N5
- N1 = Master version
- N2=SP level
- N3=SP Patch level
- N4= SP Hotfix
- N5=File version (normally zero)
Example : 1.6 SP40-2HF2 will go to 6.40.2.2.0
Older versions (before SP28 01/06/2020) :
You will need to review the last deployed Promenta transports in STMS or SE09. This is normally a BASIS activity. Send the list to Promenta and we will confirm version.
Upgrade from ECC6 to S/4Hana
Upgrading is a straightforward process. You will require the Promenta package for S4Hana (from 6.45.0.0 and 7.45.0.0)
If you see the message below after upgrade please contact us to supply the latest core patches and S/4Hana components
Which browser versions do you support
Promenta support all versions of all browsers that are supported by your own SAP landscape
How to check what is supported
Please access the SAP Product Availability Matrix and check if the browser you are using is compatible with your SAP versions
https://apps.support.sap.com/sap/support/pam
Internet Explorer 11 : End-of-life
Microsoft has announced that in June 2022 Internet Explorer 11 will no longer be supported via mainstream support [ click here for more information – Microsoft website].
Promenta customers can continue to use Promenta solutions using Microsoft Edge or Google Chrome without issue as long as your SAP system has all necessary SAP BASIS patches to support the browser of your choice – see above on how to check.
You may need to also apply the latest version of Promenta in some situations – please check with Promenta.
How often must I update/upgrade?
Promenta issue updates on an approximately monthly basis. These updates include maintenance updates (bug fixes), enhancements and new functionality. Promenta do not expect customers to apply updates as frequently as this.
The expectation is that customers will apply updates in the following scenarios :
- At least every 6 months
- When a customer is applying an SAP update/upgrade/Service patch
- When an issue occurs that is fixed in a higher release than they are currently on
It is recommended to apply updates to bring your Promenta version to the latest available version.
Following a Promenta update a regression test is required on customer systems.