KB0023 – Administrator set up substitutes

Administrators can set up substitutions for other users in workflow – this enables administrators to ensure workflows can be approved when there is unexpected absence of approvers

Promenta Webflow workflow is built on top of SAP workflow. As such this functionality is implemented using the standard SAP transaction.



This documentation is provided as a convenience but you should refer to SAP documentation for any additional detail.

Promenta do not provide any support for this transaction as it is provided by SAP.


Selection screen

Enter the SAP User id which requires an additional substitute user. This is the original user

Overview Screen
This shows the current substitutes

Click on the Insert button highlighted below

Select user

Ensure that the “Substitution Active”


The substitution is created

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